Returns and Refund Policy
Returns It is our hope that our customer will be happy with every order but we do understand that sometimes we order the wrong thing or simply change our minds. Our policy lasts 30 days from the time of receipt of your order. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund . To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A Few types of goods are exempt from being returned. Non-returnable items: - Gift cards - Customized Products. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable) - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 business days of your return. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted depending on the method used for pay and the processing time of your bank.. Next contact your bank. There is often some processing time before a refund is posted. Generally 3 to 5 business days. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) There are no exchanges, however you can return for a refund then reorder. We only replace items if they are defective or damaged. , send us an email at email@example.com for return instructions. Our return address is . 21448 Draycott Way, Land O Lakes FL 34637, United States. Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping To return your product, you should mail your product to: 21448 Draycott Way, Land O Lakes FL 34637, United States You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are returning an item or order over $50.00, you should consider using a trackable shipping service or purchasing shipping insurance. Just in case items are damaged or lost in the returned order.
Return Address: 21448 Draycott Way
Land O Lakes, Florida 34637